This is how the journey starts.
1.-------- Original message --------
From: SuperFrugal Stephanie
Date: 05/28/2013 9:07 AM (GMT-06:00)
To:
Subject: Super Frugal Stephanie Winner
Congrat's!
You are the Super Frugal Stephanie winner of the Think Baby Starter Kit and Sunscreen. Please reply with your mailing address so that it can be sent to the company to have your prize sent out.
Thank you!
**Must respond within 24 hours!
2. 5/28/2013 Crystal Wrote:
Wow! Thank you.
Crystal Lucas
(Address removed for my privacy)
3. On Thu, Jul 18, 2013 at 8:30 AM, Crystal wrote:
How long should it take for me to receive this? Getting a little worried
4. Date: Thu, 18 Jul 2013 10:11:27 -0400
Subject: Re: Super Frugal Stephanie Winner
From: superfrugalstephanie@gmail.com
To: dust_til_dawn@hotmail.com
It should be 4-6 weeks but i will contact the company as i do not send out the items the company sponsors them sorry.
Thanks.
Stephanie Hebert
Blog Owner/Brand Advocate
Super Frugal Stephanie
www.superfrugalstephanie.com
superfrugalstephanie@gmail.com
5. 7/18/2013 Crystal Wrote:
No problem, just was curious. Thank you
6. 8/12/2013 Crystal Wrote:
Hello, Sorry to bother you but I still have not received my prize yet, is there anyway that you could follow up with the company regarding this? It was won on 5/28/13 and it is now 8/12/13 I feel that I should have received it by now. Thank you again for your assistance. Again I am so sorry to bother you.
Thank you,
Crystal Lucas
7. SuperFrugal Stephanie 10:03 AM 8/13/2013
To: Crystal Lucas
SuperFrugal Stephanie
-
Crystal,
I am sorry. I cannot guarantee any company to send out a prize they agree to sponsor but some things change with companies. In the disclosure of my giveaways it states i am not responsible for prize delivery. I will follow up with them but I have not not heard anything since last email and I am very sorry about this it does not happen often.
Sent from my iPhone
8.Crystal Wrote 8/13/13
I know you are not responsible. I appreciate you contacting me about this. If you want to give me the contact information for the company, I can contact them directly so that I am not bothering you.
Thanks again
SO AFTER STILL NOTHING IT IS NOW 10/9/2013 I have sent this to both THINKBABY THINKSPORT https://www.facebook.com/thinkbaby.thinksport AND https://www.facebook.com/SuperFrugalStephanie
9. Crystal Lucas posted to thinkbaby thinksport
3 hours ago via mobile ·
It is very sad that this company didn't follow through with sending me the bottle kit that I won through Super Frugal Stephanie. Well after many long months and contacting both the company and the Blogger, I have finally decided 2 things. One the bottle starter kit is never going to be sent, as I was told and also that I am going to write this review and soon will be writing my blog about products that will be completely negative because of this experience. When I contact the original Blogger she instructed me that she provided this company with my mailing information so that they could send me the kit. However, when I contact the company I am told that all the blogger has to do is provide them with the information. Well, it is now October and I won more than 6 months ago. I am highly disappointed with the blogger and this company for not keeping their word. One word: despicable!
Like ·
9. thinkbaby thinksport Crystal, while we are sorry for any frustration, this is solely between you and Super Frugal. We have no emails from Super Frugal to this regard. They are responsible for supplying information. In most circumstances we have already provided them product to supply to the winner we select. We have not direct involvement in the process. You are welcome to write what you wish.
about an hour ago · Like
10. Crystal Lucas They tell me that it you guys supply the product to the winners not them. Neither of you are taking any responsibility for the issue, just dodging blame.
11 minutes ago · Like
11. Crystal Lucas This is directly from Super Frugal Stephanie : Crystal,
It clearly states in all of my giveaway disclosures that i am NOT responsible for prize shipment. Entering the giveaways do not guarantee anything. IF the company decides not to send out the prize it is not my fault. I run a reputable blog and your post on my blog was unnecessary as i have communicated with you and answered every email to the best of my knowledge. Please read the disclosures on the giveaways before entering them. EVERY blogger has a similar disclosure as we do not work for these companies we just run things for them they offer to run a giveaway we just follow their directions. This is my FIRST company ever to not send a prize AND i promise you i will send them an assertive email as well as call if i can find their phone number.
Again i am sorry BUT trying to hurt me on my facebook wall is not the correct route of communication. If you want to speak to the company in that manner please do so but do not communicate something like this on my wall when i have in fact answered all your emails and told you every step i have done.
Disclaimer: The participating bloggers were not compensated for this post. We are not associated with any of the companies named above. No purchase is necessary to enter. Void where prohibited by law. The odds of winning are based on the number of entries received Open to US, 18+ only. Confirmed Winner(s) (by Random.org) will be contacted by email. Winner(s) have 24 hours to respond before a new winner is chosen. No purchase necessary. Void where prohibited by law. The sponsor(s) will be responsible for product shipment to winner(s) of this giveaway. My blog is not responsible for product shipment/delivery. This event is in no way administered, sponsored, or endorsed by, or associated with, Facebook and/or Twitter, Google, Pinterest. This disclosure is done in accordance with the Federal Trade Commission 10 CFR, Part 255 Guides Concerning the Use of Endorsements and Testimonials in Advertising.
Please read this LEGAL disclosure so you are AWARE i am NOT responsible for prize fulfillment:
about a minute ago · Like
On Wed, Oct 9, 2013 at 9:31 AM, Crystal Lucas wrote:
I think that you and the company are both dodging the blame. I spoke with the company and this is what they have informed me:
thinkbaby thinksport Crystal, while we are sorry for any frustration, this is solely between you and Super Frugal. We have no emails from Super Frugal to this regard. They are responsible for supplying information. In most circumstances we have already provided them product to supply to the winner we select. We have not direct involvement in the process. You are welcome to write what you wish.
I don't hold you responsible for the item. I hold you responsible for supplying the company my information like YOU have stated You do.
On Wed, Oct 9, 2013 Super Frugal Stephanie
I will contact them AGAIN because they did not send me anything to mail to you and i have their emails stating send us the prize winner and we will mail out their prizes. They complete direct involvement in this situation it was their giveaway they asked me to run. I am not dodging ANYTHING i have a good reputation you are my first complaint EVER of no prize received so it certainly makes me wonder.
I will respond back to you when i hear a response and i will also email you all the emails. As of right now this discussion is over till i respond back to you. I am 8 1/2 months pregnant about to go in labor and refuse to have you stress me out over a petty giveaway prize that is out of my control. Read the facts and read the disclosure. I am NOT responsible.
Clearly a headache and makes you lose faith in a company. . This not the first company I have had issues with and I tried of getting scammed by anyone! Although I am sorry to be bothering a pregnant women, I don't feel this is right.
